weddingdress
Email:Superbweddingdress@hotmail.com
português site : http://pt.superbnoivas.com
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Q&A

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Why Superbweddingdress.com can offer such low prices?

We are able to offer our featured collections online at such a low price because we operate at a lower overhead than retail shop. We operate wedding dresses factory in China with relatively inexpensive raw materials, cheaper labor costs and reduction of the distribution chain. Therefore, we can pass those savings onto our customers.

 

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When should I order?

For the orders usually take 20 - 25 days for tailoring and delivery from us to the customer, so please place your order as far as in advance of your wedding date as possible. By doing so, you will allow ample time for production and shipping. It also affords you a comfortable time frame to accommodate any alterations if necessary.

 

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How long is shipping from your location to me?

It usually takes our dressmakers 15 - 20 working days to finish your dresses. And the delivery time is between 3 - 8 days to all major destinations. That is to say, most of our customers will get their orders in 18 - 25 working days after they pay for it. The exact shipping time is based on the shipping company (EMS, DHL, and TNT) standard.

 

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How do I order?

The most convenient and safest way is to order online. Orders can be placed on our website using our secure online order form which allows you to make your payment online. You can also order from pictures you like through email.

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How do I decide what size to order?

Before selecting your size, we strongly suggest reviewing the information in How to measure.

You can measure yourself according to the method provided in the Measurements Guide, and our dressmakers will customize for you according to the exact data you offered to us. Or you can choose from our size charts in the Size Guide.

Customers are responsible for the right size and Superbweddingdress.com cannot assume any responsibility for measurements.

 

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Do you have rush order service?

Yes. We can provide rush order service 10 days rush order the mean processing time is 10 days and the mean shipping time is 3-5 days. You need to pay extra 30 Euro for this service.

 

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Do you have Custom Alterations Service?

Yes. We offer services on making special changes to couture gowns such as changing the shape of the neckline,color of belt or altering a Strap. If just small changes, there is no extra cost. But if totally change of the style ,You need to order additional customer alternative service with a little extra payment.

 

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Is there a charge for sales tax?

There is no charge for sales tax on all orders shipped outside from Superbweddingdress.com.

 

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Do you ship outside the U.S.?

We ship to EURO, UK, US, CA and Worldwide through EMS, DHL or TNT. Please be aware that we will ship all items as "Gifts" or "Samples" to avoid fees imposed by customs, but the customers will be fully responsible for similar fees if there is any.

 

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Is there a charge for custom-made service?

Superbweddingdress.com will do best to make the dress to fit your body perfectly and the custom-made service is FREE! In order to make the perfect dress only belongs to you; please fill out the correct measurement of your body size. Every detail is considered carefully, you can definitely enjoy it on that big day.

 

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Do you offer plus size wedding dress to order online?

Choosing the perfect wedding dress is always a difficult decision for any woman to make. It becomes especially stressful for bride to choose the plus size wedding dress. Whether you're searching for plus-size bridal dresses or plus size bridal gowns, Supberbweddingdress.com dresses provide luxurious fabrics, fashionable styles, and the perfect fit for every woman. If you need a plus size dress, please don't hesitate to make an order on Supberbweddingdress.com and fill out your measurements before checking out. The dress will be custom-made to fit you perfectly.

 

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Can I make the dress from my own pattern?

If you have a dress pattern that you would like to have made, please contact us via email at Supberbweddingdress@hotmail.com   You need to supply us with your exact measurements and specify the color that you would like the dress to be made in. We will request that you send the pattern to us in the post. After assessing the amount of work involved and the material that is required, we would then be able to give you a quote.

 

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Is it safe to shop on your web site?

Yes, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the transactions.

 

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What are my payment options?

We offer four convenient payments for you:  Credit card, Western Union Money Transfer, and Wire Transfer. You can choose any method to pay for your order. We strongly recommend you use Credit card to checkout.

When you make a purchase online from Superbweddingdress.com, one of the most widely used and trusted security systems on the Internet from Credit card protects the information of your transaction.

When you use Paypal to make a payment, you will automatically get an account that you can use to later log in and review all your payments made through Credit card . You will also receive a confirmation email in which Credit card stating the approval of your transaction details and online purchase.

 

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I placed an order, can I cancel it?

You are able to cancel your order within 24 hours free of charge. Due to all our dresses are custom-made for you, orders cancelled after 24 hours are subject to a handling fee equaling 25% of the item price. You can not cancel your order after the dresses have been shipped.

 

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How will I be notified of my order status?

Once your order is shipped from our factory, we will send you a shipping confirmation email to the email address you provided to us. You can track the state of your order online using the tracking number in the Email. If you do not receive the confirmation email, please contact us directly via e-mail at   

Superbweddingdress@hotmail.com